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Full-time Email Us Technical Writer

at Aspiree, Inc. in Metro Manila
Published at Sep 03, 2021

Job Summary

The Technical Writer will be a core part of the Operations Team, working closely with IT, Finance & Admin, Product Management, Marketing and Customer Support to create process document, instruction manuals, product guides and technical handbooks.

Responsibilities:

• Write, format, edit, review and proof processes and procedural information for technical and non-technical users
• Prepare, review, revise and maintain documents, including software and systems engineering, operations and other user documentation
• Maintain a library of process and procedure documents for internal and external use
• Gather customer feedback on documentation to improve usability
• Act as an editor to ensure consistency in cascading and training documentation across the company
• Monitor usage of materials as well as user feedback for future use


Skills:

• 3 or more years of technical writing experience
• Strong written and verbal communications and experience working with content in multiple mediums
• Ability to analyze and synthesize complex things
• Experience working across departments to communicate the specifics of a process or procedure
• Strong experience owning an end-to-end documentation creating process
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast paced, changing environment


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Published at Sep 03, 2021
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