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Full-time Email Us Call Center Representative

at Coohom in Metro Manila
Published at Sep 07, 2021

Job Responsibilities
ï‚·Communicate with customers in a courteous, friendly and professional manner using agreed procedures
ï‚·Listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
ï‚·Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
ï‚·Maintain basic knowledge of client products and/or services

The Best Fit For This Job Is Someone Who
ï‚·Has at least 3 years of work experience of which 6 months must be from the BPO or call center
ï‚·Is fluent in ENGLISH
ï‚·Has excellent verbal/written communication skills
ï‚·Can do problem-solving tasks
ï‚·Is computer literate
ï‚·Is skilled in using Microsoft Office software
ï‚·Has typing and data entry skills
ï‚·Can commit to full time employment
ï‚·Is required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material
The successful candidate will be working from home during quarantine period.

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Full-time Call Center Representative at Coohom in Metro Manila Sep 07, 2021

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