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Full-time Email Us Bpo(dumaguete) New Job Opening: German Client Support Analyst

at J-k Network Services in Central Visayas
Published at Oct 26, 2021

Position: German Client Support Analyst

Job Description:
One of the BPO companies that provides education platforms, content services, outsourcing services in e-learning solutions to online and technology solutions that pursue innovation and delivery excellence in the industry.

Industry: BPO Company
Location: Dumaguete
Salary: Negotiable
Schedule: Shifting
Language: German-English Speaker

Benefits:
• Government-Mandated benefits
• Vacation leave
• Sick Leave
• HMO
• Night Differential Pay
• 13th Month Pay
• Monthly or Quarterly Productivity Incentive
• Life Insurance

Responsibilities:
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.

Requirements:
• Fluent in German and English language
• Must be open for shifting schedule
• Amenable to work in Dumaguete or Paranaque
• Can start as soon as possible
• Knowledgeable in MS Office
• Background in Customer Service will be an advantage

Recruitment Process:
• Language Assessment
• Final Interview
• Job Offer

HOW TO APPLY:
• Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/
• Send your resume to: jk.bilingualopportunities@gmail.com

Mobile: (+ 63) 917 638 1992
Sun/Smart: (+ 63) 942 668 2269
Skype: jkrecruit
Look for: Ms. Laiza

Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.
https://goo.gl/o256BU

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

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Published at Oct 26, 2021
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