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Full-time Email Us Technical Support Representative- Laguna

at Ntt (Anywhere)
Published at Nov 19, 2021

Requirements:
Candidate must be a Graduate of any IT or Computer course
Good communication skills both verbal and written
Must have 6 months -1year Helpdesk or Technical Support Representative experience
Preferably with experience handling Global Account
Must have strong Internet Connection, Preferably postpaid connection
Knowledgeable with basic troubleshooting and familiar in ticketing system
Can start ASAP
WFH set u until further notice
Must be willing to report onsite if needed (Binan, Laguna)

Job Description:
Help triage ticketing queue and assign tickets to the team
Create new ticket or update the existing ticket based on the user query
Responding in a timely manner to service issues and requests

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Published at Nov 19, 2021
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