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Full-time Email Us Mandarin Quality Analyst

at J-k Network Services in Carmona, Cavite
Published at Jan 06, 2022

Company Profile: American Company providing email domains to different businesses. This is a web hosting company and website maker. They are currently in need of bilinguals to support their digital marketing and account management. They are providing excellent service to global companies. They have millions of customers found around the globe.
Account:
Position: Mandarin Quality Analyst
Type of job: Back Office
Salary: P135,000
Location: Carmona, Cavite
Industry: BPO/IT Company
Schedule: Shifting Schedule
Benefits:
• Can provide work equipment
• Government Mandated Benefits
• HMO
• Leave credits
• Relocation allowance

DUTIES:
• Watch series of videos uploaded and posted by private users
• Review and analyze the reported video of social media users
• Block and unblock users who posted abusive content of photos or videos
• Verify if user reporting of abusive photo should be taken down or stay up
• Watch the videos and analyze if it follows the community guideline of social media site
REQUIREMENTS:
• Can understand the written Chinese characters (read and type Mandarin language)
• Familiarity with the culture of the given language
• Degree holder or Not
• Has experience working in BPO , contact centers or IT companies
• Has worked as customer service or content moderator (highly preferred)
• Curious and has integrity to understand the community values

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