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Full-time Email Us Hiring! Spanish Client Support Specialist

at J-k Network Services in Taguig
Published at Jan 14, 2022

Company Profile: This is the world largest Multimedia Company which was established in Canada. They gather financial, legal, accounting and other document

Position: Spanish Client Support Specialist
Industry: Media and Information
Location: Mckinley, Taguig City
Salary: PHP 90,000 gross
Schedule: Night Shift (follow UK and Latin-America time zone.) | 2days Off
Work Set-up: Work from Home until further notice

Sick Leave
Vacation Leave
13th Month Pay
Government Mandated Benefits
WFH - Equipment provided
Other will be discussed by the client

Proficient in Spanish and English language both verbal and written
Preferably Filipino that is fluent in Spanish
Foreign National who has permanent visa in the Philippines
Bachelor’s Degree Holder of any courses
At Least 1-2 years experience in Customer Service or Technical Support is highly advantage
Knowledgeable in Basic Troubleshooting
Good communications skills is a plus
Proficient with Microsoft Word, Excel, Outlook and Internet.

Act as point of contact for troubleshooting, diagnosis and escalation of customer support issues (application functionality, basic internet browser and email questions)
Assisting customers with their concerns via phone, email and chat
Participate in application user acceptance testing as required;
Coordinate with appropriate departments to ensure Authorization & Authentication documentation is completed appropriately;
Perform other tasks assigned by the supervisor

Recruitment Process:
Paper Screening candidates
Initial interview via MS Teams by the TA Specialist
English Assessment Skill (40 multiple items, 3 writing assessments)
Final Interview with mock call and language assessment
Job Offer


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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Alena

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