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Full-time Email Us Hiring! Spanish Client Support Specialist

at J-k Network Services in Taguig
Published at Jan 14, 2022

Company Profile: This is the world largest Multimedia Company which was established in Canada. They gather financial, legal, accounting and other document

Position: Spanish Client Support Specialist
Industry: Media and Information
Location: Mckinley, Taguig City
Salary: PHP 90,000 gross
Schedule: Night Shift (follow UK and Latin-America time zone.) | 2days Off
Work Set-up: Work from Home until further notice

Benefits:
Sick Leave
Vacation Leave
13th Month Pay
Government Mandated Benefits
HMO
WFH - Equipment provided
Other will be discussed by the client

Requirements:
Proficient in Spanish and English language both verbal and written
Preferably Filipino that is fluent in Spanish
Foreign National who has permanent visa in the Philippines
Bachelor’s Degree Holder of any courses
At Least 1-2 years experience in Customer Service or Technical Support is highly advantage
Knowledgeable in Basic Troubleshooting
Good communications skills is a plus
Proficient with Microsoft Word, Excel, Outlook and Internet.

Responsibilities:
Act as point of contact for troubleshooting, diagnosis and escalation of customer support issues (application functionality, basic internet browser and email questions)
Assisting customers with their concerns via phone, email and chat
Participate in application user acceptance testing as required;
Coordinate with appropriate departments to ensure Authorization & Authentication documentation is completed appropriately;
Perform other tasks assigned by the supervisor

Recruitment Process:
Paper Screening candidates
Initial interview via MS Teams by the TA Specialist
English Assessment Skill (40 multiple items, 3 writing assessments)
Final Interview with mock call and language assessment
Job Offer

HOW TO APPLY:

Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
Send your resume to: jkrecruit@jp-network-e.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Alena

Don’t forget to refer to your friends!

We give referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.
https://goo.gl/o256BU

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

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