Mandarin Account Manager

at J-k Network Services in Malaysia
Published at Feb 15, 2022

COMPANY PROFILE: This company is one of the Trusted and World leading providers of professional information in science, risk management and other sectors.
Position: Mandarin Account Manager
Industry: Shared Services
Location: Malaysia
Schedule:
Salary:
Benefits: The company will discuss
Responsibilities:
• Develop customer sales strategies to meet customer goals and objectives.
• Process customer orders and manage overall order fill rate and on time delivery service.
• Gather and communicate channel, market, customer or competitive information and intelligence and interact with the team on strategy and pricing functions.
• Manage contracts and risk with pricing and trade promotions teams and resolve and coordinate the investigation of claims and disputes.
• Manage an existing book of business (i.e. in charge of renewing customers with existing contracts)
Requirements:
• Can speak, read and write in Mandarin and English
• Bachelor’s degree or Associate degree (Completed at least 2 years in College)
• Has experience in Account Management, Business Development
• Has global sales account management experience; telephonic sales; proactive sales account management and not transactional sales; experience supporting list of accounts/book of business).
• Handled 250-300 accounts/book of business
• At least 2 years of Inside Sales/Account Management experience handling existing customer portfolio preferably within a prominent organization where solution and consultative selling approaches were used
Recruitment Process:
• Paper Screening
• Initial Interview with Ms. Ren
• Psychological exam
• Local Ops Interview (Hiring Manager + 2 Manager)
• Business unit Interview (Stakeholder )
• Business unit Interview (Language assessor)
• Business unit Interview (Regional Head)
• Job Offer

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Published at Feb 15, 2022
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