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Full-time Email Us Spanish Senior Service Desk Specialist

at J-k Network Services in Metro Manila
Published at May 05, 2022

Company Profile: This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position: Spanish Senior Service Desk Specialist
Industry: BPO Company
Location: BGC Taguig City
Salary: Negotiable
Schedule: Shifting
Work Setup: Temporary work from home (Until further notice)
Benefits:
• 13th month pay
• HMO
• Vacation leave
• Sick leave
• Allowances
• FREE Visa Processing
• Government mandated benefits
• Laptop/ PC will be provided by the company
• Other benefits will be discussed during the job offer
Responsibilities:
• Ensure daily data capture allows for metrics analysis and operations coordination.
• Write reports and presentations to guide operational decisions periodically and on the fly.
• Develop and test new tools, reports and technologies.
• Work with existing software and programs to capture, validate, contextualize and share findings.
• Perform more advanced troubleshooting of routers and systems making adjustments within the scope of responsibility
• Efficiently troubleshoot and resolve complex problems in a highly technical environment.
Requirements:
• Preferably Bachelor Degree Holder
• Proficient in both Spanish and English
• Amenable to work on shifting schedule
• Technical knowledge is a plus
• Open for foreign nationals that can speak read and write Spanish
• Ability to diagnose and resolve basic computer technical issues.
Recruitment Process:
• Resume screening
• HR interview
• Online Assessment
• Spanish language assessment
• Project Manager’s Interview
• Final Interview
• Job Offer
HOW TO APPLY:
• Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
• Send your resume to: jkeuro.openings@gmail.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Chloe

Visit our Facebook Page for more job openings and updates!
https://www.facebook.com/European-and-Latin-American-Language-Opportunities-102485964649203

Don’t forget to refer to your friends!

We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form



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