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Full-time Email Us French Senior Technical Support Analyst

at J-k Network Services in Metro Manila
Published at May 05, 2022

Company Profile: The number 1 BPO Company in the Philippines. This Contact Center is known to provide customer service to companies around the world. It’s a multinational Irish company founded in 2009 and has an office in different countries.

Position: French Senior Technical Support Analyst
Industry: BPO Company
Location: BGC Taguig City
Salary: Negotiable
Schedule: Shifting
Work Setup: Temporary work from home (Until further notice)
• 13th month pay
• Vacation leave
• Sick leave
• Allowances
• FREE Visa Processing
• Government mandated benefits
• Laptop/ PC will be provided by the company
• Other benefits will be discussed during the job offer
• Provides technical expertise, leadership, and project coordination services to support and maintain continuity of the organizations computer systems and networks.
• Recommends and implements policies and practices to maximize resource utilization.
• Maintains knowledge on developments, trends, and best practices in technology and business networks.
• Performs other related duties as assigned
• Providing Tier II support to clients related to issues with assigned business unit products and services
• Respond to escalated tickets from Tier I support staff to issues that impact clients business operations
• Perform more advanced troubleshooting of routers and systems making adjustments within scope of responsibility
• Preferably Bachelor Degree Holder
• Proficient in both French and English
• Amenable to work on shifting schedule
• Technical knowledge is a plus
• Open for foreign national that can speak read and write French
• Ability to diagnose and resolve basic computer technical issues.

Recruitment Process:
• Resume screening
• HR interview
• Online Assessment
• French language assessment
• Project Manager’s Interview
• Final Interview
• Job Offer
• Register now on our website to be updated with our Bilingual Job Openings:
• Send your resume to:

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Chloe

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