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Full-time Email Us German Help Desk Technical Specialist

at J-k Network Services in Metro Davao
Published at May 05, 2022

Company Profile: This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.

Position: German Help Desk Technical Specialist
Industry: BPO/IT Company
Location: Taguig, Mandaluyong and Quezon City
Salary: Negotiable
Schedule: Shifting
Work Setup: Temporary work from home setup

Benefits:
• 13th month pay
• VISA Processing
• HMO
• Vacation leave
• Sick leave
• Allowances

Responsibilities:
• Monitor and support the internal clients for the technical related concern
• Responding to queries on the phone, via email, in person, or through remote access.
• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Training other staff on troubleshooting and diagnosing problems.
• Running reports and analyzing common complaints and problems.

Requirements:
• Preferably Bachelor Degree holder of any course
• Fluent in both German and English
• At least 1 year experience in Customer Service or Technical Support
• Preferably with knowledge in PHP, Java, .Net and other Programming Languages
• Amenable to work in shifting schedule
• Willing to work in any of the following: Taguig, Mandaluyong and Quezon City

Recruitment Process:
• Resume screening
• HR interview
• Online Assessment
• German language assessment
• Project Manager’s Interview
• Final Interview
• Job Offer

HOW TO APPLY:
• Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
• Send your resume to: jkeuro.openings@gmail.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Chloe

Visit our Facebook Page for more job openings and updates!
https://www.facebook.com/deutschjobsph/

Don’t forget to refer to your friends!

We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.
https://goo.gl/o256BU

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

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