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Full-time Email Us Italian Helpdesk Support Analyst (php 75, 000 – Php 85,000 Gross)

at J-k Network Services in Taguig
Published at May 14, 2022

Company Profile: This is an American medical research company that provides IT healthcare and clinical research to support pharmaceutical, biotechnology, medical companies, and individuals.

Position: Italian Helpdesk Support Analyst
Industry: Medical Research
Location: Mckinley, Taguig City
Salary: PHP 75, 000 – PHP 85,000 gross
Schedule: Midshift | Weekends off
Work setup: Temporary work from home setup

Benefits:
• Rice Subsidy
• Retirement Plan
• Transportation Allowance
• HMO Coverage
• 13th Month Pay
• Group Life Insurance Coverage
• Vacation leave
• Sick leave
• Government Mandated Benefits

Requirements:
• Local that can speak, read and write Italian
• Native Italian with permanent residency in the Philippines
• Preferably Bachelor’s Degree in IT or any related course
• Medical experience is a big plus
• Knowledgeable in Software and other IT technology

Responsibilities:
• Preparing training manuals and FAQ materials for easy-access end-user guidance.
• Documenting processes and maintaining service desk records.
• Making recommendations to optimize IT performance and to prevent future problems
• Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.
• Avoiding service interruptions by performing system installations, updates, and maintenance procedures.

Recruitment Process:
• Resume Screening
• Initial interview with the HR
• Hiring Manager’s Interview
• Language Assessment
• Job Offer

HOW TO APPLY:
• Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
• Send your resume to: jkeuro.openings@gmail.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Chloe

Visit our Facebook Page for more job openings and updates!
https://www.facebook.com/European-and-Latin-American-Language-Opportunities-102485964649203

Don’t forget to refer to your friends!

We give a referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us on our FREE Bilingual Career Consultation.
https://goo.gl/o256BU

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!

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