Mandarin Senior Hr Specialist (free Buffet Meals)

at J-k Network Services in Alabang, Muntinlupa City
Published at May 24, 2022

Company Profile: This Company is a multinational & global healthcare & pharmaceutical company that gives high-quality services all over the Philippines. The company delivers competitive benefits for employees and competitive services to their consumers
Position: Mandarin Senior HR Specialist (Free Buffet Meals)
Industry: Pharmaceutical Company
Location: Alabang, Muntinlupa City (Temporary WFH)
Schedule: Dayshift, Weekends off
Salary: P 90,000 gross
Work Setup: Temporary Work from Home; Equipment provided
BENEFITS:

• TEMPORARY WORK FROM HOME
  • 13th Month Pay
  • Sick Leaves
  • Vacation Leaves
  • Government-Mandated Benefits
  • HMO Cards with 3 dependents
  • Other Allowances and Incentives
  REQUIREMENTS:
  • Good Mandarin, business-level English proficiency
  • Broad knowledge of different HR Systems and Enabling Technologies within Shared Service Organization
  • Minimum of 2 years’ experience in different HR functions
  • Experience in HR IT platforms
  • Experience in the contact center is an advantage

RESPONSIBILITIES:
• Processes incoming queries (either via call or e-mail) from HR professionals and employees and clarifies open questions related to HR services.
• Analyzes process- and system errors and solves and/ or forwards those issues or any other query according to the activity split
• Acts as the first point of contact for the target community for designated HR services within the region.
• Efficiently manages and prioritizes tasks to ensure Service Level Agreements.
• Works according to all relevant SOPs, detailed work instructions, concepts, and ways of working.
• Performs end-user training for HR systems enhancements

RECRUITMENT PROCESS:
• Initial Interview
• Language Assessment
• Final Interview
• Job Offer