German Customer Support Specialist(dayshift)

at J-k Network Services in Metro Manila
Published at Jun 14, 2022

Company Profile: This is a multi-awarded destination management company in the Philippines. This Travel Agency attracts clients from America, Europe, Russia, Australia, China & Middle East to visit the most popular tourist destination in the Philippines.

Position: German Customer Support Specialist
Industry: Travel Agency
Location: Makati City
Salary: Negotiable
Schedule: Monday – Friday 9am – 6:42pm | Weekends off: Saturday – Sunday
Work Setup: Temporary Work from Home setup until further notice.

BENEFITS:
TEMPORARY WORK FROM HOME SETUP

• HMO
• Government Mandated Benefits
• Sick Leave
• Vacation Leave
• 2 days off per week
• Rice Allowance
• Laptop provided by the company
• Other benefits will be discussed during Job offer

Requirements:
• Preferably Filipino that is Fluent in German.
• Degree in Hospitality, Tourism, Business or relevant field
• Personal travel experience will be considered an advantage.
• Excellent oral and written communication skills.
• Computer literate and with good web navigation skills.
• Customer Service experience is a plus.

Responsibilities:
• Maintains communication equipment by reporting problems.
• Troubleshooting and providing assistance to customers
• Organize and provide materials pertaining to potential locations and local tours to clients
• Coordinate with other business partners in the travel community to facilitate a positive experience for clients.
• Plan and organize travels by booking tickets and accommodation, securing rental transportation etc.
• Additional responsibilities can be added as deemed necessary by the Company.

Recruitment Process:
• Resume Screening
• Initial Interview
• Language Assessment
• Ops Interview
• Client Interview
• Job offer

HOW TO APPLY:

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