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Full-time Email Us Mandarin Customer Order Specialist | Benefits | Taguig

at J-k Network Services in Metro Manila
Published at Jul 29, 2022

Company Profile:
One of the Biggest Medical Management companies in the Philippines that provides good quality medical instruments, nutriment and branded generic medicament.

Position: Mandarin Customer Order Specialist
Location: BGC, Taguig City
Schedule: Dayshift Schedule
Industry: Healthcare Company
Salary: Php 100,000

Responsibilities:
• Responsible for all areas of Customer order fulfillment, including order processing, open order management, order reporting, Service issues, and resolution.
• Manage and process all inquiries and orders from all receipt methods.
Work with Quality, Master Data, Warehousing or Supply chain/Supply Chain, and Finance personnel as needed to ensure specific customer requirements are met
• Manage the organization of Domestic and International shipments as per Inco terms.

Requirements:
• Bachelor's Degree graduate in any course
• Must be Both Fluent in Mandarin and English
• Previous customer service experience required (in the healthcare industry preferred but not essential)
• Must be proficient in MS Office including Excel, Word, and Outlook
• Proficiency in an ERP System (preferably SAP)
• Experience in shipping, domestic, and export traffic terms, documentation, and procedures.

Recruitment Process:
• Initial Interview and Exam
• Behavioral Interview
• Final Interview
• Job Offer

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