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Full-time Email Us Italian 1st Line Service Desk Analyst

at J-k Network Services in Metro Manila
Published at Aug 09, 2022

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Company Profile: This company is one of the top providers of IT, Customer Service, and E-Commerce. They are supporting over 2,500 customers worldwide

Position: Italian 1st Line Service Desk Analyst
Industry: IT Company
Location: Mckinley, Taguig City
Salary: PHP 110,000 Gross (Negotiable)
Schedule: Shifting Schedule
Work Set-up: Work Onsite

HMO day 1 plus 1 free dependent
Night Differential Pay: 20%
Medical Allowance
Healthcare Reimbursements
Hazard Pay
13th Month Pay
Annual Increase
Vacation Leaves
Sick Leave
Government Mandated benefits (SSS, PhilHeath, Pag-ibig)

Open for both Native and Non-Native Italian Speakers
Proficient in both Italian and English
Technical Support and Service desk experience is an advantage
At least 2 years of experience in a service desk
Knowledge of Microsoft applications is a plus
With good technical troubleshooting skills
Willing to work onsite in Taguig
Provide 1st level technical support
Troubleshoot related concerns and queries
Respond to software and hardware inquiries
Assist customers in the logging system
Update and track the incoming calls in the system
Recruitment Process:
Resume Screening
Initial Interview
English and Italian Test
Team Leader Interview
SOM/SDM Interview
Client Meet and Greet
Job Offer

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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Selene

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Published at Aug 09, 2022
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