Call Center Agent - Telco Account
at
Metacom
in Metro Manila
Published at Sep 06, 2022
This job post has already expired.
Jobs posted 60 days ago are considered expired.
Jobs posted 60 days ago are considered expired.
Cubao Site!
Join our team today!
We are in need of Customer Service Representative to Start ASAP
Apply now!
Job Responsibilities :
• Using a computerized system, responds to customer questions in a call center environment.
• May carry out one or more of the following: Responds to telephone inquiries and complaints using standard scripts and procedures.
• Gathers information, researches/resolves inquiries and logs customer calls.
• Communicates appropriate options for resolution in a timely manner.
• Informs clients about services available and assesses customer needs.
Minimum Qualifications:
- BPO experience is a plus but not necessary
- High School / SHS Graduate
- Excellent to above average English communication skills
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