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Full-time Email Us Customer Support Representative

at Open Access Bpo in Glorietta 2 Corporate Center, Makati City
Published at Nov 16, 2022

JOB DESCRIPTION

• Handle calls, emails and chats related to questions from representatives and members

• Connect and build rapport with representatives and members by actively listening, asking the right questions and offering solutions, while demonstrating a deep understanding of their concern

• Offer quality customer service on every call to surpass expectations

QUALIFICATIONS

• Excellent active listening and communication skills

• Fluent in English language both written and spoken

• Available to work on a flexible schedule

• Punctual and committed to work schedules

• Embrace change in a fast-paced, performance driven team

• Continuously seek for improvement opportunities

• Able to start immediately and willing to work onsite

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Published at Nov 16, 2022
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