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Full-time Email Us Healthcare Associate

at Visaya Knowledge Process Outsourcing in Ortigas, Pasig
Published at Nov 21, 2022

Visaya KPO is #hiring for Healthcare Associate for the Pioneer Healthcare Campaign!

- Answering inbound calls; taking detailed information and relaying messages to doctors, physicians or medical staff members.
- Calls may come from patients or medical facilities.
- Answer caller's questions ranging from asking about office hours to requesting copies of medical records.
- Schedule or cancel appointments.
- Refer caller to emergency numbers if necessary.

- At least 6 months of BPO experience
- Excellent communication skills
- Customer service knowledge
- Nursing background is preferred
- Basic understanding of the US healthcare system.
- Detail oriented.
- Must be willing to work in Ortigas onsite

Enjoy the ff. Perks and Benefits:
- 15% Night Differential.
- HMO Benefits after 30 days + Add Up to 2 Dependents.
- Retirement Benefits.
- 24 Leave Credits per year, Convertible to Cash.
- Wholistic Employee Wellness Program.

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