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Full-time Email Us Concierge

at Shared Solutions Inc in Metro Manila
Published at Jan 18, 2023

Our company is in search of a friendly and professional concierge to manage all client services. We’re searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service.

The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal). In addition, you should possess a comprehensive knowledge of local businesses, travel selections, and entertainment scenes.



Responsibilities

Handle customer service, tenant’s help-desk, and business correspondences.

Act as front liner to all the clients’ requests and/or complaints including VIP handling.

Maintain updated knowledge of assets specific to the company’s needs.

Maintain positive ongoing relationships.

Maintain high ethical standards and professionalism.

Multitask and prioritize as necessary to meet customer needs.



Qualifications

Minimum of 1+ years of client-facing experience

Basic computer literacy skills and talent for technology.

Advanced written and verbal communication skills

Excellent knowledge of local attractions and establishments.

Polite, friendly, and self-assured attitude.

Skills in multitasking and good time-management.

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