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Full-time Email Us Mandarin Data Analyst (cebu City)

at J-k Network Services (Anywhere)
Published at Jan 23, 2023

Company Profile: This company is the biggest solutions and service company which supports Top 10 Biggest Logistics and Freight Forwarding companies around the world. They manage the clients’ invoice audit, Payment processing of sellers and buyers.

Position: Mandarin Data Analyst (Cebu City)
Industry: Logistics Company
Schedule: Mid shift (12:00 noon - 9:00 pm)
Location: Cebu City
Salary: Php 85,000 Monthly


Requirements:
Proficiency in speaking, reading, writing Mandarin
With excellent communications skills in English
With Bachelor’s Degree with any related courses
With experience in logistics industry
Has Customer facing experience
Has Data Analysis experience

Benefits:
Rice Allowance
Laptop provided
13th month pay
Government Mandated Benefits
Paid leaves

Responsibilities:
Quickly develops a deep understanding of assigned and Customer processes, and how these are met within the system
Builds relationships across partner organizations, serving as a subject matter expert
Actively manages assigned accounts, providing timely assistance and/or guidances on how to resolve billing concerns or issues
Ensures strong reasoning provided for all Audit decisions, in line with requirements; accountable for the accurate and timely delivery of analysis and reports
Manages KPIs and Metrics with the goal of ultimately increasing overall customer satisfaction with products and services
Ensure that actions and reports are delivered on-time and invoices are paid in a timely fashion
Acts as one team, supporting other team members, actively seeking and providing feedback, participating in regular coaching and development, and building a strong team culture
Proactively identifies risks or process gaps to the TL, ensuring that mitigation plans are in place, working to resolve or escalate issues a timely manner
Acts as an advocate for continuous improvement, identifying opportunities and efficiencies in the role
d/ or supply chain is an advantage

Recruitment Process:
HR interview
Department interview
Hiring Lead interview

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Published at Jan 23, 2023
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