Technical Support Representatives - For Cable, Internet, And Phone
at
Neksjob Philippines
in Metro Davao
Published at Mar 02, 2023
Technical Support Representatives - for Cable, Internet, and Phone
Salary Range: PHP: 15000 - PHP16850/month
Location: Davao City
As a Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilising various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
Must be 18 years of age and above
At least high school graduate with a diploma/certificate
· Must NOT be a student/enrolled and should have NO plans in pursuing their studies
Willing to work full-time and in a shifting schedule (No Part-time)
Average to excellent English communication skills
Computer literate and with good web navigation skills
Available to start ASAP
Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
Salary Range: PHP: 15000 - PHP16850/month
Location: Davao City
As a Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilising various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications:
Must be 18 years of age and above
At least high school graduate with a diploma/certificate
· Must NOT be a student/enrolled and should have NO plans in pursuing their studies
Willing to work full-time and in a shifting schedule (No Part-time)
Average to excellent English communication skills
Computer literate and with good web navigation skills
Available to start ASAP
Here’s what’s in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
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