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Full-time Email Us Hiring For: Product Support Specialist

at Dadiangas Philippine Champion Ind., Inc. (Anywhere)
Published at Mar 02, 2023

Job Description:

Available locations for a permanent job placement: Antipolo City, Talisay City, General Santos City

Product lines: General Servicing Equipment,Tools, Tires, Tubes, Flaps,Undercarriage


We are looking for an independent and pro-active candidate who will be providing product support in the pre-sale, sale, and post-sale processes, with the goal of continually ensuring the product’s top performance,thereby delivering customer satisfaction resulting to maximizing customer retention and market expansion.

Job Responsibilities:

  • Pre-sale product inspection and testing.
  • Pre-sale product assembly, as needed.
  • Manage and implement on-site installation, repair, maintenance, and test tasks.
  • Ensure proper turnover of product.
  • Facilitate technical training for handlers of product to ensure proper use or application.
  • Provide service and customer support during field visits or dispatches.
  • Diagnosing possible technical problems, determining and implementing proper solutions.
  • Comprehend customer requirements and make appropriate recommendations.
  • Build positive relationships with customers.
  • Produce timely and detailed service reports, continuous monitoring data and analysis, and other technical documents.
  • Cooperate and communicate with other teams (e.g. sales, technical) and ensure smooth coordination.
  • Give applicable technical product analysis, forecasting, and advice to Supply Chain Management.


  • Holder of a technical degree or certification
  • At least 2 years of proven work experience in the field or similar.
  • Computer literate, especially in using MS Office Applications (Word, Excel, PowerPoint)
  • Excellent time-management skills.
  • Ability to work with flexible shifts and in actual field (construction, ports,and mining sites)
  • Willing to travel.
  • Willing to travel abroad for meetings,conferences, trainings, and seminars, as applicable.
  • Familiarity of product lines as enumerated above.
  • Good communication skills.
  • Legible handwriting
  • With a valid code 2 Driver’s License with an impeccable driving ability and record.

Send the following to

Application Letter, Biodata, Resume, Transcript of Records and COE as applicable

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