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Full-time Email Us Client Success Manager

at Edusuite in Metro Manila
Published at Mar 11, 2023

J O B D E S C R I P T I O N

Project Management and Implementation

*Work with business stakeholders to understand project objectives and requirements.

*Manage the deployment of our product to our clients, inclusive of configuration, training of

users, handling complaints, data migration, and data entry

*Develop and maintain standard project management deliverables such as project plan,

product backlog, issues, and action items log, meeting minutes, etc.

*Manages communication and deployment for projects from start to end.

*Develop and maintain standard project management deliverables such as project plan,

product backlog, issues, and action items log, meeting minutes, etc.

Business Analysis and Customer Support

*Support the software development team in defining and testing features.

*Manage after-sales customer support after deployment

*Develop and deliver world-class support experience


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Published at Mar 11, 2023
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