Client Success Manager
at
Edusuite
in Metro Manila
Published at Mar 11, 2023
J O B D E S C R I P T I O N
Project Management and Implementation
*Work with business stakeholders to understand project objectives and requirements.
*Manage the deployment of our product to our clients, inclusive of configuration, training of
users, handling complaints, data migration, and data entry
*Develop and maintain standard project management deliverables such as project plan,
product backlog, issues, and action items log, meeting minutes, etc.
*Manages communication and deployment for projects from start to end.
*Develop and maintain standard project management deliverables such as project plan,
product backlog, issues, and action items log, meeting minutes, etc.
Business Analysis and Customer Support
*Support the software development team in defining and testing features.
*Manage after-sales customer support after deployment
*Develop and deliver world-class support experience

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