Quality Assurance Analyst
at
Visaya Kpo
in Metro Manila
Published at Mar 15, 2023
We are #Hiring for Q.A. Analyst!
Qualification:
- Can work under pressure and excellent in problem-solving and critical thinking skills
- Excellent written and oral communication skills
- Team player and can meet specific deadlines and has presentation skills
- Proficient in MS Excel
- Extraordinary quality assurance monitoring and reporting ability
- Able to evaluate correct process and procedures and recommend improvements as necessary
- Candidate must possess at least a College Degree ,
- At least 1 year(s) of working experience in the related field.
Job Description:
- Monitor and evaluate calls based on Client specific criteria.
- Facilitate calibration with Client, and team leaders
- Answer Operations questions concerning QA guidelines and policies.
- Send out Red Flag/Fatal Error Audits to Upper Management.
- Participate on calibration sessions with Operations, Training, and internal quality members off site.
- Provides operations with daily and weekly highlights on quality and performance trends.
Enjoy the ff. Perks and Benefits:
- 15% Night Differential
- HMO Benefits after 30 days + Add Up to 2 Dependents
- Retirement Benefits
- 24 Leave Credits per year, Convertible to Cash
- Wholistic Employee Wellness Program
Send your resume to: apply@angelisticmicky05@gmail.com
Qualification:
- Can work under pressure and excellent in problem-solving and critical thinking skills
- Excellent written and oral communication skills
- Team player and can meet specific deadlines and has presentation skills
- Proficient in MS Excel
- Extraordinary quality assurance monitoring and reporting ability
- Able to evaluate correct process and procedures and recommend improvements as necessary
- Candidate must possess at least a College Degree ,
- At least 1 year(s) of working experience in the related field.
Job Description:
- Monitor and evaluate calls based on Client specific criteria.
- Facilitate calibration with Client, and team leaders
- Answer Operations questions concerning QA guidelines and policies.
- Send out Red Flag/Fatal Error Audits to Upper Management.
- Participate on calibration sessions with Operations, Training, and internal quality members off site.
- Provides operations with daily and weekly highlights on quality and performance trends.
Enjoy the ff. Perks and Benefits:
- 15% Night Differential
- HMO Benefits after 30 days + Add Up to 2 Dependents
- Retirement Benefits
- 24 Leave Credits per year, Convertible to Cash
- Wholistic Employee Wellness Program
Send your resume to: apply@angelisticmicky05@gmail.com
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Published at Mar 15, 2023
Viewed: 81 times
Viewed: 81 times
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