Technical Support Representative

at Neksjob Philippines in Metro Manila
Published at Mar 27, 2023

Technical Support Representative - Internet Television Account
Salary: PHP22300/month
Location: EDSA Greenfield, Mandaluyong

As Technical Support Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Requirements:

At least 18 years of age and above
At least HS Graduates (old curriculum) or SHS Graduates (new curriculum)
Must have at least 6 months of BPO (Voice/Non voice, International/local) experience
Above-average communication skills
Computer savvy


Why pick us?
Paid Training
Competitive Salary
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

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Published at Mar 27, 2023
Viewed: 1418 times