Customer Service Representative - Canadian Telco Account | Up To 35k/month

at Neksjob Corporation in Western Visayas
Published at May 03, 2023

Customer Service Representative - Canadian Telco Account
Salary Range: up to PHP35000/month
Location: Iloilo

As a Customer Service Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.


Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner

Requirements:
At least 18 years of age
At least a high school/senior high school graduate
Good English communication & interaction skills
BPO experience preferred but not required
Amenable to shifting schedules

Perks & Benefits
Bigger Basic Pay+ Skills Premium Pay
HMO on day 1 for employee + up to 5 dependents
Quarterly Appraisals & Monthly Performance Incentives
Up to 30 Days Paid Leaves with up to 21 Days convertible to cash
Non-taxable meal and transportation allowance
Night differential
Group Life Insurance
Onsite clinic and free emergency medicine
Wellness programs

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Published at May 03, 2023
Viewed: 1201 times