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Full-time Email Us Call Center Agent -telco Account

at Neksjob Philippines in Quezon City
Published at Sep 06, 2023

Salary: PHP19000 - PHP21000
Location: Vertis North, Quezon City


Responsibilities:
Answers phone calls and provides important information/ assistance to clients.
Checks mail, fax and internet mail to provide customer assistance.
Manages computer/on-line guidelines for the purpose of responding to customer queries..
Communicates with customers on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
Follow escalation procedures as needed.

Minimum Requirements:
18 years of age and above
HS Grad old curriculum) SHS Grad (new curriculum)
Must have at least 6 months of BPO tech experience
Above average communications skills



Why pick us?
Paid Training
Competitive Salary
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

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