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Full-time Email Us Call Center Agent Walk In Process

at Neksjob Philippines in Makati
Published at Sep 06, 2023

Responsibilities:
Answers phone calls and provides important information/ assistance to clients.
Checks mail, fax and internet mail to provide customer assistance.
Manages computer/on-line guidelines for the purpose of responding to customer queries..
Communicates with customers on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
Follow escalation procedures as needed.


Qualifications:
At least high school/ Senior High School Graduate;
Call center experience not required
Good to excellent communication skills
App resides within Metro Manila


Perks & Benefits
Competitive Salary
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits

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