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Full-time Email Us Healthcare Agent

at Neksjob Philippines in Makati
Published at Sep 06, 2023

Healthcare & Pharmaceutical
Salary: PHP 15000 - 21000/month
Site: Alphaland, Makati

Responsibilities:
Greeting customers in a friendly, professional manner using the suggested script.
Answering telephone and email inquiries in a timely manner.
Deferring queries to your line manager if you are unable to answer them.
Furnishing members and health care practitioners with details regarding members' benefits.
Advising members of outstanding co-payments.
Providing extant and prospective members with the details of network providers.
Canceling members' plans upon their request, or due to recurrent non-payment, if directed by your line manager.
Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources.

Qualifications:
At least HS Graduates (old curriculum) or SHS Graduates (new curriculum)
With at least 6 months of BPO experience
Good to excellent communication skills
Computer savvy

Why pick us?
Competitive Salary
Paid Training
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits


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