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Full-time Email Us Call Center Agent For Domestic Healthcare Account

at Neksjob Philippines in Parañaque, Metro Manila
Published at Sep 06, 2023

As a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Minimum Qualifications:

HS Grad (old curriculum) SHS Grad (new curriculum)
Must have at least 6-12 months of BPO experience
College Graduate in related course may apply with or without experience
Excellent English communication skills
Knowledgeable in MS Office and internet browsing
Work onsite



Minimum Qualifications:

At least 6 months CCE OR Exp in Med/Health OR College Graduate of Med Related Course
Excellent communication skills
Ability to calm irate, anxious, or grieving customers.
Work onsite

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Published at Sep 06, 2023
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