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Full-time Email Us Ticketing Staff

at Bicol Isarog Tsi. (Anywhere)
Published at Sep 19, 2023

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Ticket Seller/Cargo Clerk Duties and Responsibilities:
• Facilitate bus passenger tickets and cargo sales using BITSI’s online system
• Process customer tickets sales, customer cargo sales, accompanied and unaccompanied
• Service customers in a friendly and professional manner
• Assist with customer service issues, rebooking, cancellations and other concerns
• Handle customer inquiries in person and via general phone information
• Assist customers with tickets purchases and ensures best possible service to passengers
• Interact with customers in a professional manner all the time
• Exhibit BITSI’s Core Values in handling customers
• Adhere to all Department Policies and Procedures per company handbook and standards
• Additional job duties may be assigned per department head delegation of work
• Ensures upkeep and timely sending of daily sales reports
• Proper use of green booklet for tickets series recording
Job Qualifications:
• All applicants must have college diploma
• Knows how to speak Bicol Language is a plus
• With minimum 1 year work experience in the customer service and sales industry
• Sales related work experience
• Willing to undergo training
• Willing to undergo shifting schedule and holiday work
• Average to excellent English Skills is a plus
• Must have a positive attitude and demeaner and is a team player
• Willing to work and be assigned to different branches of the company
• Willing to travel for work
• Applicants must be able to work 48 hours a week and overtime as necessary
• Must be able to honestly handle and deal large quantities of cash and other payment methods
such as credit cards, gcash, cash, maya payments etc...
• Must have an understanding of have the ability to operate computers and printers

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Published at Sep 19, 2023
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