Philippine Jobs

Sharing is Caring

Full-time Email Us Command Center Consultant

at Neksjob Philippines in Taguig City
Published at Nov 16, 2023

Your experience counts!

Bachelor’s degree in related field or equivalent experience
Extensive experience in Contact Center Workforce Management Operations
Experience working on WFM solutions for forecasting, complex capacity modeling, scheduling, real time management, reporting and data analytics
Relevant working experience in Contact Center Operations including Speech Analytics,
Quality Management, Agent Performance Management and Knowledge Management
Experience in designing and implementing WFM solutions for any industry
Having executed WFM projects or deployed WFM tools is required
Experience in implementing WFM platform including configuration design, deployment, post deployment support and creating operational processes
Project Management experience would be an advantage
Consulting experience highly preferred but not required

Sharing is Caring

We know that resume is a must to apply for a job. If you don't have one or yours is already obsolete. gives you free editable resume templates here.

Recent jobs at Neksjob Philippines
Home-based Senior Full Stack Application Developer - .net at Neksjob Philippines, Anywhere Dec 06, 2023
Home-based Business System Analyst at Neksjob Philippines, Anywhere Dec 06, 2023
Full-time Total Rewards Associate Manager at Neksjob Philippines in Mandaluyong Dec 05, 2023
Full-time Travel Specialist - Corporate at Neksjob Philippines in Metro Manila Dec 05, 2023
Full-time Corporate Travel Specialist ( Mandaluyong ) at Neksjob Philippines in Metro Manila Dec 05, 2023

« Go back to category
Is this job ad fake? Report it!   
Published at Nov 16, 2023
Viewed: 179 times

Sharing is Caring