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Full-time Email Us Service Delivery Ops Lead Senior Manager

at Neksjob Philippines in Metro Manila
Published at Apr 01, 2024

Service Delivery Ops Lead Senior Manager
Preferred Work Site: Muntinlupa City, Metro Manila

-ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Service Delivery Ops Lead Senior Manager
WORK SETUP: Return to Office
Project Shift Schedule: Night Shift
Project Rest Day: Weekends Off
Project/Team Location: Muntinlupa

OVERALL PURPOSE:

Manages US Retirement Services processes, such as participants & advisory services, plan services, and related business support services. Leads in efforts to maintain and enhance various parts of existing client service solutions.

Qualifications:

Bachelor’s degree
Minimum 10 years’ experience and increasing responsibility in a leadership role focused in the area of business process outsourcing
With Insurance background/experience
Must have Order-to-Cash(OTC) experience
5+ years of quantitative and conceptual problem-solving experience (equivalent to service delivery operations)
Strong oral and written communication skills supporting a required ability to articulate clear ideas and strategies

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Published at Apr 01, 2024
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