Customer Success Virtual Assistant
| Published | September 18, 2024 |
| Expires | October 3, 2024 |
| Location | 6/F Cyber One Building, Eastwood Avenue, Eastwood City, Quezon City, Philippines 1110, MANILA, Philippines |
| Category | Others |
| Job Type | Freelance |
Description
Customer Service VA
Interacting with customers via support channels (ZohoDesk)
Email, chats, sms
Addressing/closing tickets
CRM Management (GoHighLevel)
Troubleshooting issues (Videos, Passwords, etc)
Managing workflows
Send Marketing emails (Templates provided)
Sending a daily marketing email
Monitoring social media
Managing Workplace (Meta)
Client communication
Graphics and image editing from Canva (With templates)
Creating flyers
Experience and Proficiency
Good English communication skills (written and verbal)
Should have customer care and technical support experience either from corporate set-up or as a VA **IMPORTANT
Should be well-versed in GoHighLevel CRM
Knows how to troubleshoot
Knows how the workflow works
NOTE: This is a pure Work from Home opportunity, open to applicants from all locations in the Philippines.
For a fast application process Kindly send your CV to myro@sphererocket.com