COMPANY PROFILE: The company is a Multinational IT/BPO company in the Philippines. Well known as one of the leading companies for Information Technology. They support and provide services to different countries and industries

 

Position: Japanese Tech Support using Service Now

Company Industry: IT/BPO Company

Work Location: Metro Manila

Salary offer: Php 80,000 - Php 100,00 above (Open for Negotiation)

Work Schedule: Shifting or Dayshift

Work Set-up: Work Onsite Arrangement

 

BENEFITS:

• Signing Bonus
• HMO
• Sick Leave
• Vacation Leave
• Other Allowances
• Government Mandated
• Performance Bonus
• 13th month pay
• Bonus
• Other benefits will be discussed during the job offer discussion

 

JOB REQUIREMENTS:

• Open to Japanese National
• Open to JLPT N1-N5 Passer or Level (Certification is not required)
• Bachelor’s Degree Holder in IT, Computer Science or any related course
• Undergraduates are welcome to apply
• Must have experience in application development/programming languages; Java, HTML, CSS, ASP.NET, React.js
• Good communication skills

 

JOB RESPONSIBILITIES:

• Provide clients with first-class technical help via chat, email, or phone in Japanese.
• Investigate and fix software and hardware problems.
• Monitoring and maintaining an organization's computer systems and networks.
• Helping customers diagnose technical issues over the phone and speaking with them about installing hardware or software on their computers.
• Diagnosing hardware or software problems.
• Managing several instances concurrently. Examining and assessing new technology. inspecting equipment for electrical safety

 

RECRUITMENT PROCESS (ONLINE PROCESS):

• Resume Screening
• Initial interview
• Language assessment
• Final interview
• Job offer

 

HOW TO APPLY:

 

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Contact us for more inquiries:

Look for: Ms. Cassy

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