JOB DETAILS :

Company Profile: One of the biggest Outsourcing and Offshoring Consulting companies that provides international game solutions to their clients. They have good experience in publishing and operating award-winning catalogues

Position: Mandarin IT Client Service Specialist

Company Industry: BPO Company

Work Location: Makati City

Work Schedule: Shifting Schedule

Salary: Php 60,000-Php 100,000

Work Set-up: Hybrid Set-up (3 days Office Based/ 2 days WFH)

BENEFITS:

✅15 (fifteen) Days Vacation / Sick Leave upon regularization, plus 1 (one) every Employment Anniversary (Maximum of 21 days).

✅HMO upon regularization, plus 1 (one) FREE Dependent upon 1st Employment Anniversary.

✅Monthly Contribution Remittances for SSS, Philhealth and Pag-ibig.

RESPONSIBILITIES OF JOB APPLICATION:

✅Provide the day-to-day global service and support to both internal and external clients through the processing of IT requests and the provision of IT support via Email/Skype or other communication tools.

✅Translate web-based programs and applications created by the web design team into both languages to cover both Chinese dialects.

✅Translate instructional materials to be used by clients.

REQUIREMENTS OF THE JOB:

✅Proficient in Mandarin and English language.

✅With experience working with B2B customer teams.

✅Must have a Bachelor’s Degree in IT or any related discipline.

✅Computer literate and must be able to use a bilingual keyboard.

✅Knowledgeable in Microsoft Office programs.

✅Experience as a Mandarin Translator / Interpreter.

✅Experience in a Mandarin Customer Service

✅Brief Background in Programming Languages such as HTML, CSS, and Javascript as well as C#, JS, SQL, C++, Java, PHP, and Python.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)

Paper Screening

Answer the Online Assessment

Initial Interview

Final Interview

Job offer