Mandarin Customer Service Officer

at J-k Network Services in Metro Manila
Published at Nov 02, 2022

JOB DETAILS:
Company Profile: This company is a leading provider of financial solutions, private banking, commercial and personal banking,wealth management, investment banking, treasury and insurance.

Position: Mandarin Customer Service Officer
Industry: Banking and Financial
Type of job: Customer Service
Location: BGC, Taguig (Work Onsite)
Schedule: Dayshift
Salary: P 60,000

REQUIREMENTS:
• Can speak, read and write Mandarin Language
• Excellent English
• Can make Email and answer calls in Chinese and English
• Has Customer Service Background
• Has experience working experience in BPO companies
• Has experience working in Bank or Financial Industries
• Bachelor Degree of Financial and Accounting or any related course

DUTIES:
• Answer inquiries from client
• Handle email, Calls and chat from Customers
• Mostly Email and chat is being support
• Assist clients in opening account
• Give to the clients the requirements needed to open an account
• Ensure the requirement are compliance with the bank standard
• Maintain customer service relation with the clients
• Manage and monitor accounts

RECRUITMENT PROCESS:
• HR Interview
• Hiring Head Interview
• Job Offer

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Published at Nov 02, 2022
Viewed: 2868 times