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Full-time Email Us Front Desk

at Hotel Snow Angeles Corporation in Central Luzon
Published at Jul 08, 2023

This job post has already expired.
Jobs posted 60 days ago are considered expired.

Greet and welcome guests, ensuring a positive and friendly experience.
Efficiently handle check-in and check-out processes, including guest verification and payment processing.
Provide excellent guest services, addressing inquiries, requests, and resolving issues promptly.
Manage guest reservations, including bookings, modifications, and cancellations.
Answer phone calls and emails professionally, assisting guests with inquiries and requests.
Handle cash transactions accurately and maintain proper records.
Maintain a clean and organized front desk area and ensure necessary supplies are stocked.
Ensure safety and security by following hotel protocols and reporting any suspicious activities.
Collaborate with other departments to address guest needs and concerns.
Demonstrate problem-solving skills in resolving guest issues and complaints.
Promote hotel amenities and services to maximize revenue opportunities.
Stay updated on hotel policies, procedures, and special promotions.

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Published at Jul 08, 2023
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